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Forum
Photography
Pro membership and Pixu
#OFF TOPIC
Greg Forcey
10 years ago
In looking at the revised benefits of Pro and Unlimited plans, I see that Pixu is no longer listed as a benefit at these levels. I know the writing has been on the wall now for some time for Pixu as there has been no development there for at least 2 years. Has Pixu been officially discontinued?
Phyllis Clarke CREW 
10 years ago — Moderator
In looking at the revised benefits of Pro and Unlimited plans, I see that Pixu is no longer listed as a benefit at these levels. I know the writing has been on the wall now for some time for Pixu as there has been no development there for at least 2 years. Has Pixu been officially discontinued?
 
Hi Greg,
I am actually not sure of the answer but will ask and let you know as soon as I do.
 
I know we were using PIXU when we were playing the editing game in the forum...but that was some months ago...so I am not sure.
 
I shall return.
Thanks,
Phyllis
Forum Moderator
Anna Golitsyna
10 years ago
In looking at the revised benefits of Pro and Unlimited plans, I see that Pixu is no longer listed as a benefit at these levels. I know the writing has been on the wall now for some time for Pixu as there has been no development there for at least 2 years. Has Pixu been officially discontinued?
 
Where is my V2 Like button?....
Thomas Brindt PRO
10 years ago
Hi all,
 
As Greg mentioned, Pixu is no longer offered to new members as a part of the Pro and Unlimited memberships. Many members have asked for additional functionality in Pixu and we no longer feel that Pixu in its current form can answer to those demands.
 
We are keen that all of our services live up to the 1x standard and are always looking for new ways to bring extra value to our memberships.
 
Kind regards
Thomas
Barbara Read
10 years ago
Hi Thomas,
 
Thank you for the information. You've said Pixu will no longer be offered to new members, but I'm wondering what this means for Pro members who currently have Pixu accounts?
Greg Forcey
10 years ago
As a current Pixu member, I can't even log into my account. If I go to http://pixu.com/login I just get a page with a header bar and no way to login.
Thomas Brindt PRO
10 years ago
Hi,
 
If you already have a membership with a pixu account, you will be able to use Pixu until the membership expires.
 
Greg, please try to log in straight to your own pixu page. The general log in page has been shut down.
 
Greg Forcey
10 years ago
Hi,
 
If you already have a membership with a pixu account, you will be able to use Pixu until the membership expires.
 
Greg, please try to log in straight to your own pixu page. The general log in page has been shut down.
 
 
Thank you Thomas, I was able to login by going directly to my pixu page.
 
What do you mean "until the membership expires"? When does it expire?
Nicolas Marino
10 years ago
Hi,
 
If you already have a membership with a pixu account, you will be able to use Pixu until the membership expires.
 
Greg, please try to log in straight to your own pixu page. The general log in page has been shut down.
 
 
Hi Thomas,
 
i want to cancel my custom domain for the Pixu homepage, I deleted it from the settings but when I type the custom address www.nicolasmarino.com it still brings the site.
I'm changing hosts so I don't need pixu anymore and I need to use my custom domain there.
Please, let me know what to do ...
 
thanks
Greg Forcey
10 years ago
If you go into your Pixu page settings there is an option there to delete your Pixu account.
 
Out of curiosity what hosting service are you moving to?
Nicolas Marino
10 years ago
If you go into your Pixu page settings there is an option there to delete your Pixu account.
 
Out of curiosity what hosting service are you moving to?
 
Thanks Greg, i'm still working on the new web that's why I didn't want to push for a full delete now, but I will.
 
I'm moving to Smugmug, it's terrific, very professional, amazing tools to design your own web and very affordable !
Tatsuo Suzuki PRO
10 years ago
Pixu is now broken.
 
http://justatoy.pixu.com/
Harry Lieber PRO
10 years ago
Same to me :(
 
http://harrylieber.pixu.com
Barbara Read
10 years ago
Me too.
 
http://barbararead.pixu.com/
Thomas Brindt PRO
10 years ago
Hi,
 
Pixu is temporarily down, but should be back online soon. I'm sorry for the inconvenience.
 
Kind regards
Thomas
 
 
Sergio Padura PRO
10 years ago
Hi,
I´m really confused and sad. I used Pixu as my Professional site linked to my domain. Today I couldn´t connect to it as a coincidence my Pro account at 1x expired today. I thought that was the reason I lost my Pixu galleries so I made a payment for 107 €... now I think I did a mistake and lost both 107 and my galleries. Please tell me I´m wrong.
 
Kind regards,
 
Sergio
Harry Lieber PRO
10 years ago
Hi,
 
Pixu is temporarily down, but should be back online soon. I'm sorry for the inconvenience.
 
Kind regards
Thomas
 
 
It's still not working, Thomas. Please kick them to bring back the homepages immediately.
 
Harry
Antonio Barrocas PRO
10 years ago
i,
I´m really sad. I used Pixu as my Professional site linked to my domain. Today I couldn´t connect to it. I thought that was the reason I lost my Pixu galleries so I made a payment for 107 €... now I think I did a mistake and lost both 107 and my galleries. Please tell me I´m wrong.
 
Kind regards,
 
antónio
Thomas Brindt PRO
10 years ago
Hi,
 
I'm sorry that Pixu still is down. We are trying to get it back online as quick as we can.
 
I would however like to add that Pixu is no longer being developed and is no longer offered in the current memberships. I would therefore recommend everyone who are using Pixu to switch to another image hosting service.
 
For you who have bought Pro membership exclusively to get access to Pixu, please contact me on [email protected] and we will solve the situation.
Carlo Cafferini
10 years ago
Hi,
 
I don't understand a point...
Pixu now is down and this can happen (although it happens in the worst moment for me) but I'm worrying about the suggestion to move to another hosting service.
Will Pixu disappear soon or 1x is just ceasing to provide this service with memberships? Is the problem bigger than it seems?
I have recently created my website with Pixu, making of course "publicity" and I have received the first positive feedbacks through my homepage, contacts for featuring etc...Now I have to start over, losing all the work?
 
Thanks and best regards,
 
Carlo
Thomas Brindt PRO
10 years ago
Hi Carlo,
 
Pixu is no longer being developed and it is no longer offered as a part of any membership. As a result, you will not be able to continue to use Pixu after your current membership expires.
Thomas Brindt PRO
10 years ago
The latest news is that Pixu should be back at the latest in Friday next week. We hope to have it back sooner though.
Barbara Read
10 years ago
 
Pixu is no longer being developed and it is no longer offered as a part of any membership. As a result, you will not be able to continue to use Pixu after your current membership expires.
 
I'm very disappointed to hear this. So, I'll be able to keep using Pixu until my current membership expires in Aug. 2016?
 
Robert PRO
10 years ago
What are you going to do with all the pictures?
Who will ensure that my picture rights are safe?
 
Robert
Hans Martin Doelz CREW 
10 years ago — Head of ambassadors
Hope that 1x will support that all images and text uploaded to the Pixu-page is accessible to transfer these to another platform. It is not acceptable that my effort of two years page creating will be lost. All my customers get in contact with me through the pixu-page. Since the press release about my HIPA-contest success on March 16th there were more than 1,000 page views from new visitors worldwide.
Best regards, Hans-Martin
Harry Lieber PRO
10 years ago
Hope that 1x will support that all images and text uploaded to the Pixu-page is accessible to transfer these to another platform. It is not acceptable that my effort of two years page creating will be lost.
 
Dito
 
Samanta Krivec PRO
10 years ago
I am very disappointed about Pixu, so much effort for nothing .. it was my one and only precious homepage.. :(
Ralf Stelander CREW 
10 years ago — Founder
We are sorry about the inconvenience. Pixu was using old technique and we had to take Pixu down for crucial security and performance upgrades. It is planned to be back by the end of the week. However, we no longer have the resources to continue developing Pixu, so it's a good idea to start looking for alternatives like wix, smugmug, zenfolio, wordpress or photoshelter. There will be plenty of time if you decide to move to a different service.
 
Good light, Ralf
Matej Peljhan
10 years ago
Are there any possibilities to buy and keep the old domain. I have many visitors who come to my homepage mate.1x.com with links from other pages. It will be impossible if the domain will be dead.
Barefoot
10 years ago
Don't mess with Pixu. That is all.
Antonio Barrocas PRO
10 years ago
Great Pixu is back!!
 
with some imagens lost - the blogs - but it's working!!
 
antónio barrocas
Barbara Read
10 years ago
My Pixu webpage has been "back" for a couple days now, but with reduced landing page customization functions. The gallery cover photos are missing without the ability to replace them. They are blank with the work "empty" written within the blocks implying the the gallery is empty (devoid of photos.) On the landing page, the photograph was missing and I have only been able to replace it with a small image which gives the landing page an odd, unprofessional appearance. My barbararead.1x.com web address no longer works which means I have had to change all my links leading back to my webpage back to .pixu.com.
 
I hope once all the upgrades to Pixu are made that the these problems will be fixed. In the meantime, I will be looking for another hosting site since Pixu will be discontinued at some undetermined future date.
 
Sergio Padura PRO
10 years ago
Great Pixu is back!!
 
with some imagens lost - the blogs - but it's working!!
 
antónio barrocas
 
Lucky guy my one has disapeared, it´s not working at all.
 
Harry Lieber PRO
10 years ago
My site is running since this morning. Gallery, Biography and Contact is available.
 
Since it is clear that pixu.com will terminate their service, I will "transfer" my photo homepage to another provider ... my first test is with jimdo.com (http://harrylieber.jimdo.com)
 
Harry
Hans Martin Doelz CREW 
10 years ago — Head of ambassadors
For those who want to see Harry's page at Jimdo: If you click on the link, you have to erase the ) after jimdo.com.
 
Regards Hans-Martin
 
Laila Schmitt
10 years ago
this is floss... all my costumers, visit cards, galeries ... :(((( Ok, Pixu was not my dream site, but it was simple, and it is very important for me, but end like this I was not imagine....
Leonie Kuiper
10 years ago
My pixu website is still gone.
 
I'm thinking about Squarespace for my next website. Does someone have a squarespace website?
Klaus-Peter Kubik | KPK PRO
10 years ago
My site is running since this morning. Gallery, Biography and Contact is available.
 
Since it is clear that pixu.com will terminate their service, I will "transfer" my photo homepage to another provider ... my first test is with jimdo.com (http://harrylieber.jimdo.com)
 
Harry
 
Looks promising, Harry.
Harry Lieber PRO
10 years ago
For those who want to see Harry's page at Jimdo: If you click on the link, you have to erase the ) after jimdo.com.
 
Regards Hans-Martin
 
Urx ... thanx for the correction, Hans-Martin, here the working link:
 
http://harrylieber.jimdo.com
 
Harry
Harry Lieber PRO
10 years ago
My site is running since this morning. Gallery, Biography and Contact is available.
 
Since it is clear that pixu.com will terminate their service, I will "transfer" my photo homepage to another provider ... my first test is with jimdo.com (http://harrylieber.jimdo.com)
 
Harry
 
Looks promising, Harry.
 
Thanks, Peter.
 
jimdo seems to be easy to use, has good templates and could be easily adjusted.
 
Harry
Hans Martin Doelz CREW 
10 years ago — Head of ambassadors
Harry,
 
when did you establish the site with jimdo? I'm surprised that the page is already visible after google search "harry lieber". My site hansmartindoelz.co which I built with Wordpress 6 days ago, is not yet visible after google search "hans martin doelz"
Harry Lieber PRO
10 years ago
Harry,
 
when did you establish the site with jimdo? I'm surprised that the page is already visible after google search "harry lieber". My site hansmartindoelz.co which I built with Wordpress 6 days ago, is not yet visible after google search "hans martin doelz"
 
Hans Martin,
 
I establishes the site a few day ago, at the the day I read here at 1x that pixu is offline. So maybe the site is as old as yours. I have done nothing for google optimisation.
 
Harry
Ralf Stelander CREW 
10 years ago — Founder
Anyone who is still having problems with Pixu please contact [email protected] and we will help you out.
 
Good light, Ralf
Hans Martin Doelz CREW 
10 years ago — Head of ambassadors
Hi, Ralf,
 
my PIXU-page is working again. My test-period for the new WordPress Homepage www.hansmartindoelz.co expires in 8 days. I don't know yet if I shall grade up there for 99 €/year. If I knew that PIXU would continue working (just for a little fee after my current PRO-membership period expires) I would not buy the WordPress Homepage. All my cards, my flyers, my book "shapes - colors - structures" that I published last year include the PIXU address. And the press release (16 March 2015) about my HIPA-success contained the PIXU address and my name. That's why I actually have more than 100 accesses to my PIXU-page daily worldwide from every continent (as I mailed you some days ago). It would be very regrettable if PIXU would die. Until now (after six days) my new WordPress Page is not found by Google search with "Hans Martin Doelz", while the PIXU-page is on top of the found documents with "Hans-Martin Doelz).
 
Cheers, Hans-Martin
Carlo Cafferini
10 years ago
Hi to all,
 
I write only to say that I haven't received any help after my e-mail to 1x support a week ago.
My PIXU page has never come back, problems still remain, no biography, no links and publications, less functions etc etc.
I have moved to another homepage with urgency ( carlocafferini.wix.com/carlo-cafferini ) and seems to work well, but is still under construction!
I hoped to receive more support about this matter, considering that PIXU was a service offered with membership and, to date, my page is broken since more than 15 days.
 
Best regards,
 
Carlo Cafferini
Hans Martin Doelz CREW 
10 years ago — Head of ambassadors
Carlo,
 
when my PIXU-page came back, I also had a reduced functionality. My Blog, Contact and Biography buttons had disappeared. But now they are back after doing the following:
 
Go to the cogwheel in the top line where your name CARLO appears. Click on the cogwheel and choose "page settings"
 
In the middle of the field appear "Features". Mark Biography, Contact, Blog and (if you want) Print and after saving this, these features will appear agai on your top line. Hope that helps.
 
Regards
 
Hans-Martin
Carlo Cafferini
10 years ago
Thank you very much Hans Martin!
Since a couple of days ago, going in the cogwheel "page settings", there wasn't the line with the button 'biography-contact...' etc etc
Now I have restored this two ones, but I can't restore my custom page 'links' (there is no button in page settings-function), I can edit it in 'advanced settings' but I can't see it anywhere when I save changes (the page is setted to public).
Moreover, I have lost some functions, such as the one to add an image from my pc: if I want to add a cover photo on my homepage, I have to choose only among the ones still saved in data storage, I suppose...the button 'upload from pc' or 'browse' has disappeared.
However, I'm moving definitively to wix, is very customizable :)
 
Thanks again,
 
Carlo
 
Hans Martin Doelz CREW 
10 years ago — Head of ambassadors
Carlo,
 
regrettably I can't help you with the issue "link". I never had this.
But "upload photos" works. Try it.
 
I switched to WordPress, yesterday my test period expired and today I have to pay 99 €. That's the fee for 1 year. I don't know if it's too much compared with other offers but now it's done.
 
Looked through your profile on LensCulture. Your five projects are worth looking at. The architecture project was featured by the editors. Congrats !
 
Cheers,
Hans-Martin
Carlo Cafferini
10 years ago
Thanks again Hans Martin! I'm really happy to receive a feedback like this by an expert of architecture as you are! :)
Coming back to my pixu page, i was not referring to the function "upload photos" to add photos in the gallery, i refer to the possibility, when i edit a custom page ( like my homepage), of inserting an image, as for example the cover photo. Now, when i click on "add image" while editing, i can only use the images that i see, but i can't use a different image from my pc, because the button "browse from pc" has disappeared.
I think that only support could help me, even if by now i have moved to another hosting service and there is no more need to solve this problem...
 
Best regards,
 
Carlo
Carola Onkamo
10 years ago
I want my pixu page reopened as soon as possible....
Alfred Forns CREW 
10 years ago — Moderator
Hi Carola
 
Suggest contacting Support as Ralf mentioned, [email protected]
 
If you have any problems, please let me know
 
al
Head Moderator
Carola Onkamo
10 years ago
I have written to that email many times but never got any answer. Not only in this matter...
Ralf Stelander CREW 
10 years ago — Founder
I have written to that email many times but never got any answer. Not only in this matter...
 
Hi Carola,
 
All emails to support are answered within 24 hours. There could be some problem with your email though, so feel free to contact me personally at [email protected].
 
Good light, Ralf
Carola Onkamo
10 years ago
This time Jacob answered so it is ok. Thank you!
 
Laurent Meirieu
9 years ago
Hello, I am a new member of 1x, I just discovered pixu website (throuxgh wonderful Tatsuo website) and I wonder if it is still possible to have a gallery like this. Really interested by the design of pixu gallery.
 
Thanks for your help
Luc Vangindertael (laGrange) CREW 
9 years ago — Moderator
Hello, I am a new member of 1x, I just discovered pixu website (throuxgh wonderful Tatsuo website) and I wonder if it is still possible to have a gallery like this. Really interested by the design of pixu gallery.
 
Thanks for your help
 
hello Laurent,
 
Pixu does not exist any more.
Pro membership allows you to create your own gallery.
Look under "More - membership"
Here is an example (my own gallery)
http://lagrange.1x.com
 
Luc
 
 
Laurent Meirieu
9 years ago
Thank you Luc for your answer. Interesting design, but I was really interested by the pixu one. I am trying to understand how it works. thanks for your help !